Help Center

Booking & Enquiries

How do I book a package?

Go to Packages, choose an option, and hit Enquire. We’ll confirm dates, inclusions, and payment on WhatsApp or email.

Can I customize my itinerary?

Yes. Tell us your preferred travel dates, budget, hotel type, and activities. We’ll tailor the plan and share a revised quote.

Do you arrange flights?

We can include flights on request or share best options for you to book directly—your choice.

Payments & Invoices

What payment methods do you accept?

UPI, cards, and bank transfer for India. International cards and wires available on request.

Will I receive an invoice and booking voucher?

Yes. We send a tax invoice and booking voucher to your email/WhatsApp after payment.

Is the price final? Any hidden fees?

No hidden fees. Your final quote includes all listed inclusions and taxes unless specified.

Visa & Documents

Do you assist with visas?

Yes—Dubai, Singapore, Schengen and more. We provide document checklists, forms, and appointment guidance.

What documents are usually required?

• Passport (valid 6+ months from travel date)
• Photos (as per destination specs)
• Bank statements / ITR (where applicable)
• Travel plan: flights, hotel, itinerary

We’ll share a destination-specific checklist during enquiry.

How long does visa processing take?

Varies by country and season—usually 3–21 working days after biometrics/appointment.

Changes, Cancellations & Refunds

Can I change my travel dates after booking?

Yes, subject to availability and partner policies. Fare differences and change fees may apply.

What is the cancellation policy?

Policies vary by airline/hotel/vendor. We’ll share exact terms before payment. Refunds, if applicable, are processed to your original payment method.

How long do refunds take?

Typically 5–10 business days after approval; international refunds may take longer due to bank processing.

Website Help & Troubleshooting

I can’t see images or sections on the site.

Try a hard refresh (Ctrl/Cmd + Shift + R), clear cache, or open in a new browser/incognito. If it persists, share a screenshot and device info on WhatsApp.

I didn’t receive a confirmation email.

Check spam/junk and add our address to your contacts. If still missing, ping us on WhatsApp—we’ll resend.

How do I contact support quickly?

Use the WhatsApp button below with a short summary: destination, dates, travellers, and budget.

Support hours: Mon–Sat, 10:00–19:00 IST